Contact Me, Payment Options and Delivery Charges

For any enquiries regarding buying any items, more information about them, commissions or wholesale enquiries please e-mail me at info@houseofgogs.com or call + 44 (0) 779 123 2954 and ask for Gordon.

As all of the jewellery, cushions and screen-prints are hand-made by me, if an item is not in stock it may take up to 3 – 4 weeks (possibly longer) before it can be despatched. If you need an item in a hurry then please contact me and I will do my best to get it to you in time.

PAYMENT OPTIONS

I accept payments by cheque and postal orders payable to Gordon Robertson.

Address:
House Of Gogs
Clements Yard
Iliffe Street
London
SE17 3AE

On-line payments can be made via ‘Pay Pal’ to info@houseofgogs.com

All payments must be received and authorised before shipment. Before making any payments please contact me at info@houseofgogs.com for availability of items and an invoice including delivery charges.

DELIVERY CHARGES

All UK deliveries will be made using Royal Mail ‘Special Delivery’ Next Day service so a signature will be required on receipt. Most items for UK delivery cost £6.00 though some larger items will be more, please enquire for International delivery prices.

REFUNDS

If you are not entirely happy with your purchase, please do not hesitate to contact me for returns details at info@houseofgogs.com within 7 days of receipt. Refunds are given to items returned in their original packaging, minus postage.  The cost of return postage is entirely the responsibility of the customer.

Earrings cannot be refunded due to hygiene reasons.

Please contact me regarding any damages, or incorrect items within 7 days of receipt.